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SERVER

Hana Koa Brewing Co.

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We are a family-owned brewery located in Kaka'ako! We have a full production brewing facility right next to a taproom and full kitchen. We are looking for amazing service staff to join our team.

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Job Title: Server

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Employment Type: Full-Time

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FLSA Status: Non-exempt

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Department: FOH

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Job Summary

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Greet and serve guests in a friendly, positive manner, spreading the passion for craft beer and Hana Koa Brewing.

 

Directly reports to the Taproom Manager.

 

This job has the opportunity for growth and promotion.

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Essential Duties

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  • Greet guests in a friendly manner

  • Take food and beverage orders, keeping in mind guests dietary or allergy restrictions and effectively communicating that to the kitchen team

  • Be the Hana Koa Brewing Expert and guide guests towards their next favorite beer and/or dish

  • Be a contributing member to the team whether it be helping a fellow server, host, bartender, or guest.

  • Responsibly serve alcohol, knowing what to recommend and encourage healthy consumption

  • Keep drinks full and food dishes coming, as well as being prompt with final check delivery

  • Stock service stations with items such as ice, napkins, dishes

  • Remove trays and stack dishes for return to kitchen after meals are finished

  • Efficiently use the POS system to communicate to the Bar and Kitchen, reporting all sales for accurate payment collection

  • Total checks, present them to customers, and accept payment for services

  • Complete daily sidework

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Education

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This position requires a high school diploma (or GED or high school equivalence certificate).

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Any Cicerone Certifications a plus!

 

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Behavioral Characteristics

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  • Dependability -- Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Cooperation -- Job requires being pleasant with others on the job and displaying a good-natured, positive attitude.

  • Self Control -- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Attention to Detail -- Job requires being careful about detail and thorough in completing work tasks.

  • Concern for Others -- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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Certification and Licensing

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  • Certified Beer Server

  • Yellow Card

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Tools & Technology

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  • Must be able to efficiently use a mobile ordering system.

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