SERVER
Hana Koa Brewing Co.
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We are a family-owned brewery located in Kaka'ako! We have a full production brewing facility right next to a taproom and full kitchen. We are looking for amazing service staff to join our team.
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Job Title: Server
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Employment Type: Full-Time
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FLSA Status: Non-exempt
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Department: FOH
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Job Summary
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Greet and serve guests in a friendly, positive manner, spreading the passion for craft beer and Hana Koa Brewing.
Directly reports to the Taproom Manager.
This job has the opportunity for growth and promotion.
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Essential Duties
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Greet guests in a friendly manner
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Take food and beverage orders, keeping in mind guests dietary or allergy restrictions and effectively communicating that to the kitchen team
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Be the Hana Koa Brewing Expert and guide guests towards their next favorite beer and/or dish
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Be a contributing member to the team whether it be helping a fellow server, host, bartender, or guest.
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Responsibly serve alcohol, knowing what to recommend and encourage healthy consumption
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Keep drinks full and food dishes coming, as well as being prompt with final check delivery
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Stock service stations with items such as ice, napkins, dishes
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Remove trays and stack dishes for return to kitchen after meals are finished
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Efficiently use the POS system to communicate to the Bar and Kitchen, reporting all sales for accurate payment collection
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Total checks, present them to customers, and accept payment for services
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Complete daily sidework
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Education
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This position requires a high school diploma (or GED or high school equivalence certificate).
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Any Cicerone Certifications a plus!
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Behavioral Characteristics
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Dependability -- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Cooperation -- Job requires being pleasant with others on the job and displaying a good-natured, positive attitude.
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Self Control -- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Attention to Detail -- Job requires being careful about detail and thorough in completing work tasks.
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Concern for Others -- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Certification and Licensing
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Certified Beer Server
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Yellow Card
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Tools & Technology
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Must be able to efficiently use a mobile ordering system.